Delete Account and Data

Delete an Account in the App

On iPhone or iPad, open My Secret Ingredient, select Household, open the Household Account card, and choose Delete Account. If the account is connected with Apple, confirm your identity with Apple when prompted. This permanently deletes the Firebase household identity and profile and revokes the Apple authorization used by that account.

Account deletion does not remove recipes stored locally or in your private iCloud/CloudKit database, and it does not cancel an App Store subscription. Local recipes can be deleted in the app. Private iCloud data and subscriptions are managed through your Apple account.

Submit a Deletion Request

Email support@306holdings.com from the address connected to your household account. Use the subject "My Secret Ingredient account and data deletion request" and identify whether you used Android, iPhone, or both.

306 Holdings will confirm the request and delete the connected account identity and associated household data from services controlled by My Secret Ingredient. We may ask for information needed to verify that the request belongs to the account holder.

Data Covered by a Support Request

The request covers the connected household account and associated shared recipes, collections, cooking notes, meal plans, templates, shopping items, allergy settings, and stored calendar event details where that data is stored in services controlled by 306 Holdings. Data that exists only on a device can be removed by deleting it in the app or clearing the app's storage. Private iCloud and CloudKit data is managed through the Apple account that owns it.

Subscriptions

Deleting an account does not automatically cancel an App Store or Google Play subscription. Cancel the subscription in the store account used to purchase Household Plus to prevent future renewal.

Questions

For help with a deletion request, contact support@306holdings.com.